The well-being and vacation enjoyment of our guests is the paramount priority. All of our brands remain active with high hygiene standards, and the additional preventative on-trip protocol implemented and will continue to follow advice from government advisories and remains in touch with all our on-the-ground suppliers.
TRAVEL VACCINATION POLICY
Effective immediately, all guest booked to travel are required to be fully vaccinated to travel.
The wellbeing of our guests is our top priority. As part of this commitment, all guests traveling through December 31, 2022 are required to be fully vaccinated against Covid-19, which may include a booster shot to keep the vaccination status current and valid, depending on the travel destination. Children not eligible for vaccination and/or booster at the time of travel must provide a verifiable and negative Covid-19 test result, taken within 72 hours prior to the start of the tour (taking time zones into consideration) for all tours departing until December 31, 2022.
For guests traveling from 1 January 2023, Covid-19 vaccinations and boosters are highly recommended, but no longer required.
Please note that regardless of time of travel guests will need to comply with specific vaccine and/or booster requirements imposed by airlines and/or authorities in the destination visited, as well as requirements for accessing restaurants and venues, which may be more restrictive than above. It is guests’ responsibility to ensure that they comply at all times with these requirements. No refunds will be given if guests are unable to undertake some or all of their vacation due to their failure to comply with these requirements.
This policy is subject to change at any time, without notice.
TTC TOUR BRANDS
It is hard to grasp how much our world has changed due to COVID-19 and the impact it has had on our everyday lives and our ability to travel. We appreciate your understanding as we navigate through these challenging times together.
Suspended Tours
As we continue to live and operate alongside COVID-19, the virus continues to create a set of challenges that are unfortunately outside of our control. We continue to review the travel restrictions imposed by government advisories worldwide on a daily basis.
Should your tour be impacted and unable to operate, your booking agent will contact you directly approximately 45-60 days prior to your tour’s planned start date.
If your booked tour is suspended, please rest assured that you have a Future Travel Credit (FTC) automatically available to you for the full value of the land portion of your tour, to use for travel before 31 December 2022.
You are eligible to either:
• Rebook now, and change your travel dates or destination to any tour departing up until 31 December 2022 without penalty on the land portion of your tour. Any discounts (of up to 15%) that had been applied to your original booking will be transferred and applied to your new booking.*
OR
• Elect to hold a Future Travel Credit of the full amount paid for land portion of the suspended vacation, redeemable against any new booking for travel to any destination departing before December 31, 2022.**
Future Travel Credits can be redeemed with any TTC brand (Trafalgar, Costsaver, Brendan Vacations, Insight Vacations, Luxury Gold, Uniworld Boutique River Cruises or U by Uniworld River Cruises) on any destination or tour for travel before 31 December 2022. To give you maximum flexibility, you can also choose to transfer your Future Travel Credit to a friend or family member.
All Future Travel Credits will be valid for 24 months from date of issue.
LION WORLD TRAVEL
We have departures on all of our Exclusive Vacation Packages for 2022, giving travelers more options to choose their new departure dates from. For the vast majority of 2021 re-bookings, we are able to get travelers on the exact same safari, without a price increase for travel within the same season. Price increases and fees can be expected for other safaris in 2022 and 2023.
- Contact your Africa Specialist to discuss options if you are considering delaying your travels
- Postponing travel: be aware that the itinerary and inclusions may change year to year, and re-bookings are subject to price increases
- Postponed trips may incur change or cancellation fees from airlines, and some of our accommodation suppliers in Africa
- Standard cancellation penalties still apply to all bookings. You can view our booking terms and conditions here.
Note that country regulations are changing frequently. In general, wearing masks in public and maintaining social distancing is required wherever you go. Failure to follow these protocols can result in fines. We have made efforts to keep these guidelines as up to date as possible, but there are sometimes communication delays from the authorities in Africa. You may find information supplied by different government sites may vary at times, so be sure to check for the most recent local updates too.
Botswana:
- Fully vaccinated travelers must show proof of vaccination upon entry
- Visitors entering Botswana who are not fully vaccinated (including those in need of a "booster") are required to have a negative PCR test within 72 hours of their departure for Botswana, and must receive a Covid vaccination at their port of entry in Botswana, administered by the Ministry of Health
- Travelers exiting Botswana are required to present a PCR negative test result not older than 72 hours from the time of exit from Botswana. Some camps will arrange for this to be done in camp – additional costs will apply.
Kenya:
- Fully vaccinated travelers can present a valid COVID-19 vaccination certificate for entry into Kenya
- Unvaccinated passengers on international flights must show a negative COVID-19 PCR test certificate, done within 72 hours of arrival in Kenya.
- Unvaccinated travelers must do a Rapid Test upon arrival, and will be subject to additional testing and quarantine if testing positive
- It is mandatory for all passengers arriving in Kenya to complete the Travelers Health Surveillance Form by the Ministry of Health. The form is available here and must be completed online prior to embarkation.
- Tourist visas must be done ahead of arrival, using the e-visa portal.
- Passengers will receive a QR code after completing the form and will be required to display it to a Port Health Official to proceed through immigration.
- Additional COVID-19 tracing and reporting may be required.
Mozambique:
- All arriving travelers are required to provide proof of a negative COVID-19 PCR test result, conducted in their country of origin within 72 hours of departure for Mozambique.
- All travelers will undergo temperature screening upon arrival.
- Tourism visas are once again available upon arrival with proof of a return ticket and hotel booking, however it is highly recommended to obtain your visa from the Mozambican Embassy prior to arrival.
Namibia:
- Fully vaccinated travelers can present a valid COVID-19 vaccination certificate for entry into Namibia
- Passengers who are nto fully vaccinated must present a negative PCR COVID-19 test result from the country of departure, taken no longer than 72 hours before arrival in Namibia. Results must be loaded onto the Trusted Traveler program.
- Travelers must fill out the Namibia COVID-19 Surveillance Form as well as the Health Questionnaire for Tourism to Namibia before they arrive.
- Any non-Namibian travelers who arrive with a negative test that is older than 72 hours will be placed in quarantine and tested for COVID-19 on the same day at their own cost and will only be released if the results of this test return negative. Travelers may be placed under mandatory Government quarantine at approved facilities at their own cost.
- Results for tests done in Namibia can take up to 48 hours to obtain.
South Africa:
- Fully vaccinated travelers no longer need to present a negative PCR Test upon arrival
- Travelers who are not fully vaccinated will need to present a negative COVID-19 PCR test result not older than 72 hours from time of departure. Where a traveler has not done a COVID-19 PCR test prior to departure, they will be required to remain in mandatory quarantine at their own cost.
- All travelers will be screened on arrival and those presenting with symptoms will be required to remain in quarantine until a repeat COVID-19 PCR test is conducted.
- All travelers will be asked to install the COVID Alert South Africa mobile app. International travelers are required to have mandatory travel insurance, and must cover the cost of a COVID-19 PCR test (for those showing symptoms) and their own quarantine costs, if required.
- Arriving travelers must complete the Domestic Travel Questionnaire form and Traveller Health Questionnaire from the Department of Health.
- Prior to leaving South Africa, all travelers must also complete the Exit Screening Questionnaire from the Department of Health.
- Wearing of masks are mandatory in public places (fines and possible imprisonment up to 6 months for non-compliance), maintain a social distance of 1.5 meters where possible.
Tanzania and Zanzibar:
- Travelers are required to complete an Online Public Health Surveillance Form within the 24 hours prior to their arrival in Tanzania. Once completed, travelers will receive a Unique Health Code (UHC) to show to health officials upon their arrival.
- Fully vaccinated travelers can present a valid COVID-19 vaccination certificate (with a QR code) for entry into Tanzania
- All travelers who are NOT full vaccinated are required to produce a negative COVID-19 certificate upon arrival into Tanzania, taken within the prior 96 hours.
- Any arriving travelers may be required to undergo enhanced health screening and take a Rapid Antigen Test at a cost of approximately $10 per person upon arrival. Should the tests be positive, quarantine at the travelers own expense will be required.
- While in Tanzania, visitors will be expected to adhere to full protective measures against the spread of COVID-19.
- The online visa portal for Tanzania can be found here.
- When departing, travelers must complete a Rapid Antigen test at the airport and obtain a negative result.
Zambia:
- Fully vaccinated travelers can present a valid COVID-19 vaccination certificate for entry into Zambia
- Visitors who are not fully vaccinated must have proof of a negative PCR COVID-19 test that has been conducted within 72 hours of arriving in Zambia.
- Visitors will be expected to adhere to COVID-19 regulations like physical distancing, wearing face masks, and personal hygiene.
- All international visitors are subject to temperature and symptom screening on arrival. If you show any signs of COVID-19, you will have to quarantine for 14 days.
Zimbabwe including Victoria Falls:
- Upon arrival, all visitors will be tested for COVID-19.
- Fully vaccinated travelers do not have to quarantine with a negative result. All other travelers must complete a mandatory 10 day quarantine. If your test is positive, your mandatory quarantine will be extended to 14 days.
- All travelers will be required to present a negative PCR COVID-19 test certificate, obtained from a recognized facility within 48 hours of departure for Zimbabwe.
AIRLINE RESTRICTIONS AND REQUIREMENTS IN AFRICA:
Be aware that in addition to the country requirements above, certain airlines may require a negative PCR test before allowing you on a flight, even if one is not required to exit a country in Africa. Certain airlines do not accept cloth masks, and require travelers to wear surgical / KN95 masks while flying. Speak with one of our Africa Specialists to discuss what airline requirements may affect your travels.
RETURNING HOME TO CANADA:
In addition to the above requirements, know that there are restrictions and possible quarantine requirements in place for when you return home from a foreign country.
All travelers returning to / entering Canada must use the ArriveCAN app to provide their receipt of proof of vaccination and a record of their travel plans. A negative PCR COVID-19 test, taken within 72 hours of arrival into Canada, or a Rapid Antigen Test taken within 1 day of arrival into Canada (and authorized by the country where it was purchased and administered by a laboratory, healthcare team or telehealth service) is required. If you are symptomatic or not fully vaccinated, you will need to include a 14-day quarantine plan in your ArriveCAN app details. Even if fully vaccinated, you may be selected for a randomised COVID-19 test upon arrival in Canada and will have to quarantine until a negative test result is received in Canada.